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Service and Warranty Information

How do I log a warranty call?

Your school is not being involved with the diagnosis or servicing of the device, it is your responsibility if there is an issue to contact the relevant vendor for service.

For Acer - Phone 1300 365 100

For Apple - Phone 1300 968 979

For Lenovo - Phone 1800 041 267

 

How do I log an ADP claim?

Your school is not being involved with the diagnosis or servicing of the device, it is your responsibility if there is an issue to contact the relevant vendor for service.

Acer ADP is done through Acer. Protect IT ADP is done through The Warranty Group

For Acer - Phone 1300 365 100

For The Warranty Group - Phone 1300 654 665

Insurance Information

  • The following insurances are issued by Virginia Surety Company, Inc. ABN 63 080 339 957 AFSL 245579 (VSC); VSC Accidental Damage Accidental Loss and Theft Protection Insurance and VSC Accidental Damage Protection Insurance. BES ACN 010 802 776 are appointed as an authorised Distributor of VSC. This website may contain factual information only and does not take into account your personal financial circumstances. Please consider the relevant Product Disclosure Statement (PDS) available on our website before making a decision to purchase the product.